Apple Gives a 30 Day Extension to MobileMe Customers

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This morning Apple sent out its “mea culpa” email to MobileMe subscribers concerning the less than stellar transition from .Mac to MobileMe. Standing behind the apology, Apple gave everyone a free 30 day extension of services.

We want to apologize to our loyal customers and express our appreciation for their patience by giving all current subscribers an automatic 30-day extension to their MobileMe subscription free of charge. Your extension will be reflected in your account settings within the next few weeks.

Apple also confirmed my suspicion that Calendar and Address Book syncing was less than instantaneous.

I appreciate Apple stepping up and taking responsibility and providing some value to the customers. My only complaint is the lack of information while they were sorting everything out. A few simple postings explaining the problems and estimated time for fixes would have been appreciated.

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