McSweeney’s – The UX on this Small Child is Terrible

Having raised two children, McSweeney’s is spot on:

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This Small Child has no clear sense of hierarchy in either the visual or navigational sense. When it comes to troubleshooting, it is nearly impossible to find the information you need quickly. For example, last night the Small Child stood emitting a high-pitched scream in her bedroom. I tried to quickly arrive at a solution in a natural, organic way. Is the Small Child in pain? Is the Small Child hungry? It took more than 20 earsplitting minutes to learn the Small Child was angry that Flappy the Elephant didn’t pick her up from school. I explained that Flappy is seven inches tall and has no central nervous system, but the Small Child was inconsolable. Future child iterations should include a focused effort on problem-free navigation with fewer operational and cognitive costs.

Comfort Food TV

Apple’s had a lot of success with Ted Lasso. If you have Apple TV+, I’d recommend it. Emily VanDerWerff wrote an excellent piece in VOX about why Ted Lasso works and the general idea of Comfort Food TV. I don’t consume a lot of TV, but I can tell you that my tastes have very much turned toward comfort food TV over the last several years.


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There’s enough conflict in the world. To relax, I’m not interested in watching people do knowingly bad things to one another. Instead, I prefer watching generally good characters try their best to muddle through. Ted Lasso scratches that itch. Also, I recently bought the DVDs for the complete run of Northern Exposure and it is giving me the same sorts of feels I got from Ted Lasso.

Daylite – The Native CRM for Mac, iPad, and iPhone (Sponsor)

This week MacSparky is sponsored by Daylite, a native CRM and project management app built specifically for Apple lovers. Unlike other Web-based CRMs that just focus on customer relationships and sales, Daylite takes you through the full customer lifecycle. From meeting prospects & winning business, to managing the moving pieces on projects, all the way through following up for referrals and repeat business. It’s all done in Daylite, even when you are working offline.

Compatible with Big Sur and M1-powered Macs, Daylite is designed to work seamlessly with all the Apple features you love:

  • Integrate with Apple Mail on Mac

  • Share your Apple Contacts and iCal

  • Leverage features like Siri & Caller ID on your iPhone

  • FaceID and TouchID support

  • Support its own light/dark mode

Daylite offers complimentary onboarding support to help new customers with the set-up process and guide you through the best onboarding path that is focused on your business needs. Ready to take your business further? Start your free 30-day Daylite trial today!

Automators 70: Matthew Cassinelli and Changing Your Shortcuts Usage

In this episode of Automators, Rosemary and I are joined by Matthew Cassinelli to talk about how his Shortcuts use has evolved with the changes to Shortcuts.

This episode of Automators is sponsored by:

  • The Intrazone, by Microsoft SharePoint: Your bi-weekly conversation and interview podcast about SharePoint, OneDrive and related tech within Microsoft 365.

  • ExpressVPN: High-speed, secure and anonymous VPN service. Get an extra three months free.

  • DEVONthink: Get organized—unleash your creativity. Use this link for 10% off.

Scott Forstall’s Phone Number

I had to grin a little when I saw this post about Apple not handing over Scott Forstall’s phone number in discovery to Epic as part of their lawsuit. I know it sounds ridiculous, but I’ve been in Apple’s shoes on these kinds of requests, and I think their answer is not as silly as it sounds.

When you’re in a lawsuit, the parties ask each other questions (the fancy legal term is “interrogatories”), that the other side is then bound to answer under the penalty of perjury. That means if you give a false answer, you could end up in contempt of court and even possibly in the pokey. When a party asks a company to answer these interrogatories about former employees, it puts the company lawyers in quite the pickle.

They could try and go and find Forestall’s phone number. But that assumes they can easily find such information and confirm (under penalty of perjury) it is correct. Forstall doesn’t seem to have left on the best of terms and it may be they don’t have access to this information. If they do put a phone number in that answer and they are incorrect, they could be subjecting whatever Apple executive signs the perjury declaration to a pile of trouble. The only bit I’d add is that if I were Apple’s counsel and I thought I had a good phone number that I couldn’t confirm, I’d answer something like “The last known phone number was 555-867-5309”. Regardless, it actually makes more sense to say “I don’t know” and let the other guy go figure it out without you having to stick your neck out and perjure yourself. So, the headline sounds crazy, but it really isn’t.

CleanMyMac X 4.8.0

MacPaw has released a new version of CleanMyMac X. I’ve talked about how I’ve been a user of CleanMyMac in the past as my go-to for disk maintenance and management. When it comes to Mac maintenance, I don’t want to fiddle in the terminal. I just want a nice looking app to handle it for me and in my case, it’s this one.

The update includes support for Apple silicon Macs. MacPaw has optimized the app for M1 so now CleanMyMac X runs like a champ on the latest Mac models. This latest version also brings a fresh new look with the biggest visual update in the last few years so now it perfectly matches the macOS Big Sur style. And to help you reclaiming disk space and help you get rid of even more junk, they’ve added a new feature to the System Junk module to save your disk space. You get get CleanMyMac X directly from MacPaw or as part of a Setapp subscription.


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Apple as a Remote Company

Apple has never been very enthusiastic about having its employees telecommute. On MPU 538, James Thomson shared the story of how he, while employed as an Apple engineer, secretly worked from Scotland to the chagrin of Steve Jobs.

In the Apple Shareholder meeting yesterday, Tim Cook talked about remote work:

“We’ve been primarily remote since March of last year. We’ve got nearly a year under our belt right now, and I would tell you we’re still learning new things. I would say that I’m incredibly impressed with our teams and their resiliency. The fact that we have had this remarkable run of innovation and creativity of the past year is a testament to their work, undertaking during a really challenging time.

There’s enormous benefit to getting teams together in the office, but when the pandemic made business as usual impossible, we innovated and adapted …”

While I’m sure Apple, as a whole, has more respect for remote work going forward, I also know that when it comes to corporate culture, old habits are hard to break. I expect that once vaccines are distributed and things are safer, Apple is going to try and get most of its employees back on site.

My hope, however, would be that this experience causes some reconsideration on the historical position that Apple employees are all in Cupertino. If Apple is to continue with its historic run, they need to keep talent acquisition and retention a top priority. There are a lot of brilliant folks that could help Apple out that don’t wish to live near Cupertino, California. If Apple could become a bit more of a remote company, getting those folks on board would be a lot easier.

Mac Malware is Getting Smarter

I still bump into people that think their Macs are somehow immune from Malware. That just isn’t the case. Mac users are just as able to download malicious code as Windows users are. Historically, however, we’ve had some advantages on the Mac:

A Smaller Target
There just are not as many Macs in the world as there are Windows computers. Moreover, often the targets of malware (business and financial institutions) don’t run Macs.

Apple’s Increasing Emphasis on Security
Apple has been putting the screws down on macOS for years now. They’ve steered users toward the App Store, where they have more control over the apps you install on your Mac. They’ve rebuilt the plugin systems for Apple Mail and Safari so they are much more secure. They’ve implemented a notarization system for apps and they’ve even created a way to disable binaries from Apple Servers.

These two factors have combined to give Mac users a false sense of security. All that said, if you install an app from an untrusted source (or if one of your trusted sources that was unknowingly compromised, which happens), users are fully capable of installing malware on their systems.

That happened over the past few months with a malicious payload known as Silver Sparrow. (Red Canary did an excellent job documenting it.). It looks like this one was caught before it did any real damage (and Apple has now disabled the binary), but the advantage of catching this unexploded bomb was that it gave security researchers an opportunity to study it in detail. Silver Sparrow was designed to launch additional software that would do who knows what. It was also designed to cover its own tracks. It was very sophisticated software designed to run on both Intel and Apple Silicon Macs. Malware is increasingly targeting the Mac at a time when malware is getting increasingly advanced.

You shouldn’t be paranoid, but you also shouldn’t assume you are safe just because you are on a Mac. Don’t install software from unknown developers. Be careful around unknown download links and email attachments. In short, keep your head screwed on.

Whenever this question comes up, I get asked if I’m running virus software on my Mac. Currently, I am not. In my experience, virus software too often comes with its own set of headaches. However, reading about Silver Sparrow has me considering it again.

Mac Power Users 576: No Judgment Here

In this feedback episode, Stephen and I revisit dictation, UUIDs, FileVault, and the longevity of recent Mac hardware. Then, I talk about a new computer in my life, and Stephen reworks his home screen.

This episode of Mac Power Users is sponsored by:

  • 1Password: Have you ever forgotten a password? You don’t have to worry about that anymore.

  • TextExpander from Smile: Get 20% off with this link and type more with less effort! Expand short abbreviations into longer bits of text, even fill-ins, with TextExpander from Smile.

  • The Intrazone, by Microsoft SharePoint: Your bi-weekly conversation and interview podcast about SharePoint, OneDrive and related tech within Microsoft 365.

  • HelloFresh: Click this link and use code mpu10 for 10 free meals, including free shipping!

Software Update via Emoji

Jeremy Burge has a fun post on Emojipedia showing all the new emojis Apple is adding/changing with the upcoming iOS 14.5 update. One note he makes is the way Apple continues to brand its emoji with Apple products. For instance, the headphone emoji now looks very much like AirPods Max.


AirPods Max Emoji

I don’t begrudge Apple this. If I had my way, the Apple book emoji would look like a MacSparky Field Guide. 😍

However, I do note how Apple continues to use new emojis in point iOS updates to encourage folks to update. For all of the non-nerds out there, new emoji is the world’s biggest 🥕 when it comes to updates.